Unitel Voice

Construction and contracting businesses are two of the most competitive and demanding industries. Therefore, using an effective phone system is crucial to help construction and contracting businesses enhance their professionalism, manage calls effectively, and improve customer experience. In this article, we will learn about UniTel Voice , a virtual phone system specifically designed for construction and contracting businesses.

Introducing UniTel Voice

What is UniTel Voice?

UniTel Voice is a virtual phone system based on VoIP (Voice over Internet Protocol) technology. It provides advanced business telephony features for construction and contracting businesses. With UniTel Voice, businesses can take advantage of the modern features of a professional business phone system, without the high costs of installing and maintaining traditional phone lines.

Target

UniTel Voice is aimed at construction companies, contractors, sales and customer service teams. With its flexible and cost-effective features, UniTel Voice is the perfect solution for businesses in the construction industry where professionalism and efficient call management are important.

Outstanding benefits

So why should construction companies and contractors use UniTel Voice? Here are some of the key benefits of this virtual phone system:

• Cost savings: With UniTel Voice, businesses do not need to spend large amounts of money on installing and maintaining traditional phone lines. Instead, businesses only need to register an account and use virtual phone features on many different devices.
• Flexibility: With UniTel Voice, businesses can use their phone system from anywhere, anytime. This is especially useful for construction and contractor businesses with multiple locations or remote employees.
• Professional: UniTel Voice helps businesses create a professional image with features such as virtual phone numbers and virtual switchboards.
• Ease of Use: UniTel Voice is simple and easy to configure and use. Businesses only need to register an account, select a phone number, and set up features to start using this virtual phone system.
• Remote working: With UniTel Voice, employees can work from anywhere and still stay in touch with customers and colleagues. This increases business flexibility and efficiency.

How UniTel Voice Works

Based on VoIP technology

UniTel Voice uses VoIP technology to transmit voice over the Internet. This means that businesses do not need to use traditional phone lines but can still use UniTel Voice's virtual phone features.

Simple configuration

Configuring and using UniTel Voice is simple. Businesses simply register an account on the UniTel Voice website, select a phone number, and set up the desired features. Users can then use this virtual phone system on a variety of devices such as IP desk phones, computers, mobile phones, or web applications.

Diverse connectivity

With UniTel Voice, businesses can use their virtual phone system across multiple devices. This makes remote working easier than ever. Users can use their IP desk phone when in the office, their computer when working remotely, or their mobile phone when on the go.

Key Features of UniTel Voice

Virtual phone number

With UniTel Voice, businesses can choose virtual phone numbers according to their own requirements such as local numbers, toll-free numbers or nice numbers. Users can also redirect calls from one number to another at will.

Virtual switchboard

Virtual switchboard is a convenient feature of UniTel Voice. It automatically receives calls and allows users to create voice menus to guide customers or intelligently forward calls to other internal numbers or employees in the business.

Voice mail

Voicemail is an important feature of UniTel Voice's virtual phone system. It allows users to record messages and send email notifications when there is an incoming call or when there is a new message.

Call recording

UniTel Voice's call recording feature allows businesses to store and review past calls. This helps with employee training, service quality assessment, and call dispute resolution.

Voice conference

Voice conferencing is an important and useful feature for construction businesses and contractors. With UniTel Voice, businesses can hold online meetings with multiple participants, saving travel costs and time.

SMS Messaging

UniTel Voice offers SMS messaging, allowing users to send and receive text messages from a virtual phone number. This makes communicating with customers easier and more convenient than ever.

CRM Integration

UniTel Voice can connect to a business's customer relationship management (CRM) software. This allows for the integration of call and message data within the CRM, making it easier to manage and interact with customers.

UniTel Voice Applications in the Construction Industry

Enhance professionalism

Using UniTel Voice will help construction companies and contractors create a professional and trustworthy image in the eyes of customers. With features such as virtual phone numbers and virtual switchboards, businesses can convey their messages in a more professional way.

Efficient call management

With UniTel Voice, businesses will never miss any important calls from customers or partners. The virtual switchboard feature automatically receives calls and intelligently forwards them to the right person, helping to increase efficiency in call management.

Work remotely

With UniTel Voice, construction workers can work remotely flexibly. They can stay in touch with customers, colleagues and construction sites without having to be in the office. This increases work flexibility and helps businesses save on operating costs.

Cost savings

Using UniTel Voice helps construction companies reduce the cost of installing and maintaining traditional telephone lines. In addition, reducing the cost of long-distance calls is also a benefit of using UniTel Voice's virtual telephone system.

Improve customer experience

With UniTel Voice, construction businesses can serve customers more quickly and professionally. The virtual switchboard feature helps automatically receive calls and direct customers to the right person to contact, helping to improve customer experience and build trust from them.

UniTel Voice Pricing Plans

When choosing UniTel Voice service, construction companies can choose from different service packages such as Basic, Standard, Premium. Below is a detailed comparison between UniTel Voice service packages:

Advantages and disadvantages

• Advantages : UniTel Voice offers advanced features that help businesses build efficiency in call management and customer interaction. Flexibility, cost savings and professionalism are the strengths of UniTel Voice.
• Disadvantages : Depending on the needs and size of the business, there may be features in the service packages that the business does not need to use, leading to paying for unnecessary features.

Suitable for the size and needs of the business

Choosing the right service package for your business size and needs is important. Businesses need to carefully consider the features they need to use and choose the most suitable service package to save costs and optimize efficiency.

UniTel Voice Alternatives

In addition to UniTel Voice, there are other services like RingCentral , Vonage , 8x8 that construction businesses can also consider. Here is a quick feature and pricing comparison between UniTel Voice and the alternatives:

When to consider other options

• Special needs : If businesses have special requirements for features or integration with other systems, they may consider services other than UniTel Voice.
• Limited Budget : If your business is on a limited budget, you may want to consider more affordable services like Vonage. However, keep in mind that choosing a cheaper service may compromise the quality and stability of your phone system.

Conclude

Here is some information about UniTel Voice - a virtual phone system based on VoIP technology, providing advanced features for construction businesses. With UniTel Voice, businesses can save costs, be flexible, professional and easy to use, helping to improve business efficiency. To experience the features of UniTel Voice, businesses can register for a free trial on their website.