Libraria

Building a complete chatbot often requires significant technological resources and funding.  Libraria , a code-free AI chatbot creation platform, was born with the goal of solving these challenges. This platform allows businesses to create customized chatbots that meet customer needs effectively, while saving time and costs. In this article, we will learn more about Libraria, how it works, key features, applications, and comparisons with other chatbot solutions on the market.

I. Introducing Libraria

1. What is Libraria?

Libraria is a code-free AI chatbot creation platform, providing businesses with a comprehensive solution to build and manage their own chatbots. The platform allows users to create custom chatbots, including features like AI chat, smart search bar, FAQ, and custom landing pages.

2. Advantages of Libraria

• No code required : Libraria provides an intuitive and easy-to-use interface, allowing users to create chatbots without programming knowledge.
• Intuitive, easy-to-use interface : With drag-and-drop and customization tools, Libraria helps users quickly build chatbots as desired.
• Integrated with many features : Libraria offers a series of features such as AI chat, search bar, FAQ, custom landing pages, etc. to fully meet the needs of businesses.
• Highly Customizable : Chatbots created from Libraria can be personalized in terms of branding, interface, tone, and other features.

3. Benefits of using Libraria

• Increase customer interaction : AI chatbots can interact with customers 24/7, quickly answering frequently asked questions.
• Support automation : Chatbots help reduce the load on support staff, allowing them to focus on more important tasks.
• Enhanced user experience : Intelligent and highly customizable chatbots will provide a better interactive experience for customers.
• Save time and costs : With a code-free platform, businesses can deploy chatbots quickly, significantly saving construction costs.

II. How Libraria Works

1. Enter data

Libraria allows users to input data to train chatbots in several ways:

• Upload documents : Users can upload documents such as PDF, Word, Excel or other data files.
• Website synchronization : Libraria can synchronize data from the business website.
• Connecting to other data sources : This platform allows connecting to external data sources such as databases, APIs, etc.

2. AI training

After entering data, Libraria will automatically analyze and understand the content, then build a custom AI model for each chatbot. This process does not require user intervention.

3. Create chatbots

Users can choose from available chatbot templates or design their own chatbot interface from scratch. Libraria offers many customizations for colors, images, text, and other elements.

4. Customize the chatbot

After creating the chatbot, users can personalize it with customizations such as:

• Brand : Add logo, brand colors to chatbot.
• Tone : Choose a tone and language appropriate to your target audience.
• Features : Enable/disable features such as AI chat, FAQ, landing page, etc

5. Integrate chatbots

Libraria allows chatbot integration into the following channels:

• Website : Embed the chatbot on the business website.
• Mobile applications : Integrate chatbots into mobile applications.
• Chat platforms : Facebook Messenger, Zalo, Slack, etc

6. Monitor and optimize

Libraria provides dashboards to track chatbot performance, including number of interactions, answer quality, etc. Based on this analysis, businesses can improve and optimize chatbots.

III. Key Features of Libraria

1. AI chat

• Libraria creates chatbots capable of understanding and automatically answering questions in natural language.
• Chatbots are trained based on business data, responding to customer needs accurately.
• Users can customize chat scripts, providing sample responses.

2. Smart search bar

• Libraria integrates a smart search bar, helping customers easily find information.
• The search bar uses AI technology to understand customers' search intent, providing accurate results.
• Users can customize the search bar's appearance and search rules.

3. Frequently Asked Questions (FAQ)

• Libraria allows creating FAQ sections with available answers.
• When customers ask questions, chatbots will automatically search and provide appropriate answers.
• Users can set up conversation flows to handle more complex questions.

4. Custom landing page

• Libraria helps create custom landing pages, attract customers and increase conversion rates.
• Users can design the interface, add CTAs, contact forms, etc. without code.
• These landing pages can be integrated with chatbots to provide a synchronized experience.

5. Cross-platform integration

• Libraria allows integrating chatbots into many different channels such as websites, Facebook Messenger, Zalo, Slack, etc
• Customers can interact with chatbots on their familiar platforms.
• Businesses can manage all chatbots across these channels from a unified interface.

6. Analysis and reporting

• Libraria provides a dashboard to track chatbot performance, including number of interactions, quality of answers, etc.
• Businesses can analyze customer information and interactive behavior to improve chatbots and enhance user experience.
• Detailed reports and intuitive charts help manage and make decisions more effectively.

7. Extensible API

• Libraria provides an extensive API, allowing connection to other enterprise systems.
• Chatbot features can be integrated into applications, websites or other management systems.
• This helps increase flexibility and expand the application capabilities of chatbots.

IV. Libraria Application

1. Enterprise

• Customer support: Chatbot can answer frequently asked questions and provide product/service information 24/7.
• Sales and marketing: Chatbots can assist customers in the shopping process, providing product recommendations and promotion information.
• Human Resources: Chatbots can support employees in processes such as recruitment, timekeeping, and training.
• Other applications: Chatbots can support many other fields such as accounting, legal, customer care, etc.

2. Education

• Learning support: Chatbot can answer questions, provide study guides and documents.
• Admissions consultation: Chatbot can answer questions about the program, admission requirements, and registration process.
• Academic management: Chatbot can support procedures such as registering for classes and viewing study results.

3. Health

• Health consultation: Chatbot can provide medical information and health care instructions.
• Make an appointment: Chatbot can assist patients in registering and managing medical appointments.
• Providing medical information: Chatbot can send health notifications and advice.

4. Real estate

• Project introduction: Chatbot can provide detailed information about projects and apartments.
• Buying and selling consulting: Chatbot can advise customers on transaction, financial and legal processes.
• Customer care: Chatbot can support customers in the process of managing and operating real estate.

5. Travel

• Tour consultation: Chatbot can recommend tours, travel programs, and provide detailed information.
• Reservation: Chatbot can assist customers with booking and managing reservation information.
• Tourist support: Chatbot can answer questions and provide instructions about destinations and local culture.

V. Libraria Pricing Plans

1. Free

• Basic features: The free plan provides basic features such as creating chatbots, automatic responses, and a maximum number of uses.
• Limitations: Free plans are often limited in the number of questions, customizations, and do not include advanced features.
• Suitable for: Small businesses and individuals who want to experience and test chatbots before upgrading to paid plans.

2. Pay the fee

• Many advanced features: Paid plans offer customizable features, cross-platform integration, priority vendor support.
• Flexibility: Users can choose a paid plan that suits their business needs, enhancing chatbot quality and performance.
• Price list: Paid packages often have flexible price lists based on the number of interactions and features used.

3. Enterprise

• Customized packages: Libraria provides customized service packages for large businesses that need to use complex chatbots.
• In-depth support: Enterprise plan includes premium features such as API integration, detailed data analysis, interface customization.
• Contact: Businesses can contact suppliers directly for advice and design a suitable service package.

BECAUSE. Libraria Alternatives

1. ManyChat

• Popular Platform: ManyChat is a popular chatbot platform that focuses on building on Facebook Messenger.
• Ease of use: ManyChat provides an intuitive, code-free interface, allowing users to create chatbots with ease.
• Facebook integration: ManyChat integrates tightly with Facebook Messenger, helping businesses interact with customers on this platform.

2. Chatfuel

• Create simple chatbots: Chatfuel is a code-free chatbot creation tool that allows users to quickly design chatbots.
• Integrating multiple platforms: Chatfuel supports integrating chatbots into many different channels such as websites, Facebook Messenger, Telegram.
• Basic features: Chatfuel provides basic features such as automatic responses, creating interactive menus, and collecting customer information.

3. Dialogflow

• From Google: Dialogflow is a chatbot platform from Google, built on a powerful natural language processing platform.
• AI integration: Dialogflow uses artificial intelligence to understand and process users' natural language.
• Expansion: Dialogflow allows connection to other Google services such as Google Assistant, Google Cloud Platform.

4. Tidio

• Integration with Shopify: Tidio is a chatbot that comes pre-integrated with the Shopify e-commerce platform.
• Sales support: Tidio focuses on sales support and customer care during the online shopping process.
• Easy to integrate: Tidio offers easy-to-use customization tools that help businesses create better interactive experiences.

Conclude

Libraria is a comprehensive solution for creating AI chatbots, helping businesses enhance customer experience and optimize business processes. With powerful features like AI chat, smart search bar, FAQ, custom landing pages, cross-platform integration, analytics and reporting, Libraria.ai brings significant value to businesses that want to reach and interact with customers effectively. At the same time, flexible customization and integration make Libraria.ai suitable for many different industries and business models.