Chatwith

In the age of digitalization, interacting and serving customers effectively plays an extremely important role for every business. Understanding this, Chatwith was born with the mission of helping businesses automate customer support, increase interaction and improve user experience easily, without programming knowledge.

What is chatwith ?

Define

Chatwith is a custom AI chatbot creation platform that requires no programming knowledge. This platform allows you to build and deploy chatbots for 24/7 customer support quickly and efficiently.

Mission

Chatwith 's mission is to help businesses save time and costs, increase work efficiency, and improve customer service quality through automating support and interaction processes.

Main benefits

With Chatwith , businesses can:

• Save time and costs by automating routine customer support tasks.
• Increase work efficiency thanks to the non-stop support of chatbots.
• Improve user experience through providing information and resolving problems quickly.

How Chatwith Works

Add content and data sources

To build a chatbot, you need to provide the Chatwith platform with data sources such as:

• Upload documents, tutorials, FAQs, etc
• Connect to existing websites, applications, and databases.
• Enter product, service, and business process information.

Chatwith will analyze this content and data source to understand the context and build appropriate chatbots.

Integrate with services

In addition to connecting to data sources, you can also integrate chatbots with existing applications and services, such as:

• Customer relationship management system (CRM)
• Messaging apps (Slack, Telegram, etc.)
• Customer support system (Zendesk, etc.)

This helps chatbots retrieve information, perform tasks, and interact with customers seamlessly.

Train chatbots

Using Chatwith 's intuitive interface , you can customize your chatbot's responses, behavior, and features easily, without writing code. Customizations may include:

• Set up dialogue scenarios
• Create custom responses
• Define actions and business processes
• Design the chatbot interface to match the brand

Through this training process, the chatbot will become increasingly smarter and more effective in supporting customers.

Deploy chatbots

Once you complete the setup and training process, you can easily deploy the chatbot into different communication channels, such as:

• Integrate into websites and mobile applications
• Connect to messaging apps (Messenger, WhatsApp, etc.)
• Bringing chatbots to chat platforms (Facebook, Zalo, etc.)

Chatbot will be ready to serve customers 24/7, responding to requests quickly and effectively.

Key Features of Chatwith

Create chatbots without code

Chatwith provides an intuitive, easy-to-use interface that allows you to build and set up chatbots without writing code. Through drag-and-drop features, you can:

• Set up dialogue scenarios
• Create custom responses
• Define actions and business processes
• Design the chatbot interface to match the brand

This saves time and costs, while also providing high flexibility and customization to the chatbot.

Supports multiple data sources

The Chatwith platform allows you to connect to diverse data sources, including:

• Documents, guides, FAQs, etc
• Existing websites, applications, and databases
• Information about products, services, and business processes

Integrating these data sources helps chatbots retrieve and provide information quickly and accurately.

Diverse integration

Chatwith supports integration with over 6000 popular apps and services, including:

• Customer relationship management system (CRM)
• Messaging apps (Slack, Telegram, etc.)
• Customer support system (Zendesk, etc.)

This helps chatbots connect to systems in use, synchronize data and perform tasks seamlessly.

Flexible customization

With Chatwith , you have the flexibility to customize your chatbot, including:

• Set up custom responses
• Define business behavior and processes
• Design the chatbot interface to match the brand

This helps chatbots become smarter and better meet customer needs.

Analysis and reporting

Chatwith provides analytics and reporting tools that help you monitor chatbot performance and behavior, including:

• Number of interactions and questions answered
• Response time and customer satisfaction
• Usage trends and weaknesses that need improvement

From there, you can continuously improve your chatbot and improve customer service quality.

Chatwith App

Customer support

Chatbots built with Chatwith can effectively support customers, such as:

• Answers to frequently asked questions
• Solve basic problems or requests
• Provide information about products and services
• Guide customers to perform tasks

Chatbots can serve customers 24/7, helping to reduce the load on support staff and improve user experience.

Marketing and sales

In addition to customer support, chatbots can also support marketing and sales activities, such as:

• Interact with potential customers
• Introduce suitable products and services
• Support customers during the purchasing process
• Follow up and take care of customers after sales

Chatbots can help businesses reach and serve customers consistently, while freeing up resources for marketing and sales activities.

Education

In the field of education, chatbots built with Chatwith can support applications such as:

• Answer questions from pupils and students
• Provide documents and study guides
• Track progress and learning results
• Consulting and career guidance support

Chatbots can operate 24/7, helping students access information and receive timely support.

Recruitment

Chatbots can also support recruitment activities, such as:

• Screening initial candidate profiles
• Answer frequently asked questions from candidates
• Schedule interviews and track progress
• Provide information about the company and corporate culture

Automating these tasks helps reduce the load on recruitment staff, while also providing a better experience for candidates.

Chatwith Pricing Plans

Free of charge

Chatwith offers a free service plan with basic features, suitable for personal needs or small businesses that want to experiment.

In the free plan, you can:

• Create a chatbot
• Connect to up to 3 data sources
• Integrates with 10 applications/services
• There are basic features such as customizing answers and designing interfaces

Pay the fee

In addition to the free plan, Chatwith offers paid service plans with more advanced features and more in-depth support, suitable for businesses with larger needs.

Paid plans may include:

• Create more chatbots
• Connect to a larger number of data sources
• Integrates with hundreds of applications/services
• Has advanced features like analytics, reporting, process automation, etc
• Receive in-depth support from the technical team

Paid packages will help businesses optimize chatbot performance and improve customer experience.

Chatwith Alternatives

In addition to Chatwith , there are a number of other AI chatbot creation platforms on the market such as:

Comparing competitors helps you clearly understand the advantages and disadvantages of Chatwith compared to other platforms, thereby making the right decision for your business needs.

Conclude

Above is an overview of Chatwith - a platform for creating custom AI chatbots that does not require programming knowledge. With the mission of helping businesses automate customer support, increase interaction and improve user experience, Chatwith brings many benefits such as saving time and costs, increasing work efficiency, and improving quality. customer service.

By learning about how Chatwith works, key features, applications, and pricing plans , you can consider applying this platform to your business. At the same time, comparing with competitors also helps you make the right decision.